Shipping

Items are only on sale for a limited period of time, typically 72 hours. All items are made to order so please allow 4-5 weeks for processing & an additional 5-7 business days for delivery for DOMESTIC ORDERS and 7-9 business days for delivery for INTERNATIONAL ORDERS. 

We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier. 

All domestic and Canada orders are shipped via USPS. Rates are calculated through shipping calculator. International customers are responsible for custom duties and/or brokerage fees in addition to shipping cost assessed during checkout. All California residents will incur sales tax as set by the State of California and/or the County to which your delivery will be shipped.

CUSTOM DUTIES AND TARIFFS

For our international customers, any shipping charge added to your shipment does not include any duties and/or taxes that an individual country may impose upon import. You are responsible for any such duties and/or taxes that may be levied by the country where the product is imported.

International

Since shipping costs are calculated based on the contents of your order and the location to which the order is shipping, shipping charges can only be provided once you begin the checkout process. 

Return/Exchange Policy

We do not accept returns for refunds, credit or exchanges at this time. We will not accept any packages sent without authorization, any returns received that have not been authorized will not be processed. 

Terms of Use

By using our website, you agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our web site is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice. We reserve the right to cancel any orders or ban any user that we suspect might have aided by browser automation, or a reservation service.

Copyright & Trademarks

All content of our website including text, graphics, logos, button icons, images, and software, is property of Soulection and is protected by United States and international copyright laws. You may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with Soulection Supply. Any other use of our web site, including reproduction and internet links, is strictly prohibited without our prior written permission.

Privacy

Soulection respects our customers’ account information as private and confidential information and will never share this with any outside afflictions or individuals. Your information is secured and encrypted with the Secure Socket Layer Software.